Passport office in Varanasi

Government has been trying to make the passport application process easier and they opened a passport office in Varanasi hoping that it will solve a lot of problems. I got my passport two years ago and I still remember that I had to wait for 11 months after applying for it. When I heard that we have got a passport office in Varanasi, I was so happy because earlier there was only one passport office for whole Poorvanchal region of UP state which was in Lucknow. I got to visit this office with my friend who wanted to apply for a fresh passport. The building looked new and organized and definitely it had all the unnecessary formalities which we usually find at Indian offices.

They did not even allow carrying any bags inside, no camera, helmet..The office looked hi-tech and full with young employees. Later I learnt that first step document verification and other inquiries are done by Tata Consultancy which was very good because private companies always work better than government. We did some inquiry about the process of applying the passport and asked for the form. They told us that there is no system of filling up the forms manually exists anymore and now everything is done online. You apply for the passport online by filling up the form and booking an appointment on their new website.

You the just supposed to bring all the documents on the appointment date and go for the interview. They have a website with the name Passport Seva Porta with all the information available on it. This new system sounded beautiful but I don’t really think that this is a good system for whole India, especially my region of Poorvanchal where thousands of villages still don’t have electricity, just forget about having computers or Internet. There are so many places where they have got computers but there is no Internet or if there is Internet then people just don’t know how to use.

And in any case the website is in English which is a huge problem for a lot of people. I was discussing about this issue with a few people and they told me that the people who don’t even have electricity or the ones who do not speak English or don’t know how to use Internet won’t ever need passport. But the fact is that there are thousands of uneducated but skilled laborers from Poorvanchal who go to Arab countries to work every year. If fact when I think about the people I saw at the passport office, it seems like most of them wanted to go to Arab countries to work and they were having huge problems with applying for passport online.

All of them were having some kind of problem. The website says that you need to bring certain kinds of residential proofs, identity proofs and other documents but the website doesn’t say that they don’t only need the original documents but they need a print out of the same document from the concerned government office website. When I had applied for the passport only my PAN Card was enough but now they want the original PAN card, a xerox of it with the print out of information available on Income Tax Department ‘s website about my PAN card. The same thing was there with all other documents.

Now they don’t entertain any document which has no record available online. For example driving license is not accepted anymore. All these formalities sounded like a huge problem even for a person like me who uses Internet all the time. I was thinking about all those people who had never used computers before. At the same time I met a gentleman who needed an urgent passport for his wife. He was working abroad and wanted to bring his wife also with him. He had his ticket booked after 15 days or something. Government promises to provide urgent passport within a week by charging some extra money.

He booked the appointment online and his appointment was issued for Varanasi office. He showed up at Varanasi office and they told him that Varanasi office is not authorized to take applications for urgent passport and he needed to go to Lucknow only which is like 10 hours by train from Varanasi. He went to Lucknow the same evening where he was told that since his appointment was issued for Varanasi office he needed to go there. He again came back to Varanasi office when I met with him. And again the same story. The people at the Varanasi office were saying that they were not authorized to take applications for urgent passport.

Now this guy was so angry, he was asking if they are not authorized to take the application for urgent passport then why do they issue the appointment and no one had any answer. They were kept saying that they could not help him and he needed to go to Lucknow only. Now this guy wanted to talk with some big officer and they were kept asking him to wait. He passed more than an hour waiting for some response and finally they said that no one would meet with him and he can do whatever he wanted. I was kind of scared after looking at all these conditions and was not sure whether one should apply the passport at the office or go to some agent.

I started asking to my friends if they knew some reliable passport agent and they told me about a person named Rehan Bhai who has got his office in front Diamond Hotel, Bhelupur. I went to him and he seemed thousand time more helping than anyone working at the passport office. He charged me only Rs. 1000 as his service fee but he offered me a lot in exchange of it. At first my friend did not have to fill up the form or anything. He informed us about the documents which were accepted nowadays by the passport office. We just provided him all the documents and he took care of the rest. He booked the appointment as well. He went online and printed the online records of his documents, booked the appointment, prepared all the documents in order, kept them in a file and handed it over to us. Now we just needed to go to the office on appointment date.

It hardly took us 2 hours to complete everything and yes, he promised that he will us the passport within two months because he had some connections with the officers working at the passport office. My friend reached to the office on the appointment date then everything was very professional. All the problems that we had to face were in the beginning stage. At the office he was sent to a desk where people were sitting with their computers. All the computers had two screen- one facing to the computer operator and other one facing to the applicant so that applicant could also see what information was filled in.

They asked my friend after filling each page to confirm if all the spellings and other information was right which was a very good system because in the past so many people had problems with the name or address printed wrongly on the passport  and with such system I don’t really think that it will happen any more. After this he had to meet with three different government officers who verified the original documents. It was really funny that one of the recognized that we were taking help of Rehan Bhai only by looking at the file. I asked Rehan Bhai about it and he told me that he writes some secret code somewhere and that is why the officer was able to recognize it.

Anyways, all the formalities were done. My friend hardly spent 30 minutes inside the office which was very impressive for me because I still remember the time when I had applied for my passport. But the most important thing is that we saved all the time and everything was so smooth for us only because we were taking help of Rehan Bhai. It would have not been possible to get the work done that easily without his help. Finally my friend received his passport also only within 2 months But I still feel sorry for all the those people who were at the office facing all the problems. Government of India has always been crazy and I definitely have no hope from them but I was not hoping for them to be this stupid of ending the entire system of filling up the forms manually. I think they should keep the both systems alive and have a help desk to fill up the forms for uneducated people.

I would like to share mobile no. of Mr. Rehan Bhai so that if someone looking for an agent or information regarding passport office in Varanasi, reads my post may contact him directly. His mobile no. is- 9415291050. He has an assistant also named Deepu whose mobile no is- 9336633322. Feel free to contact them as I already have their permission. I hope this post will help people wanting information about getting their passport without any hassle. Please don’t think that I am advertising for Rehan Bhai, his services were really awesome.

beggars in India

I worked with an anthropology student named Sophia from University of Berlin. I had already worked with her before a few years ago and it was my second time of work with her. This time she was not working for her university but for a big private publication company in Germany. She just wanted to interview different kind of people and listen to their stories. We met several different kinds of people but most striking news came out of the beggar community living in Varanasi. I had a shop few years ago near to Dashashwamedh Ghat in Varanasi and I knew that there was a group of beggars living near to Dashashwamedh Ghat so I took Sophia there.

I had already heard some crazy stories about beggars living there but had no idea how serious the condition was. They told us so many things but the worse story was about their sexual harassment by local people. We interviewed an old woman who told us that she was raped several times by a local bully who comes to them every night and rapes whoever he wants. There were several girls and all aged women living there and many of them said that this person rapes really young girls who are just 14-15 years old.

They went to the police several times but the police never entertains their complaint only because they are poor and they don’t have any connection in politics. A chai shop keeper who had a shop near to the place where this community lives also said confirmed it. When I asked him why locals don’t take any action against this person, he said that he is a big criminal and nobody can do anything, not even police. He also said that he comes almost every night, chooses any girl or woman he wants and take them away with himself. He doesn’t even take the girls at his home but he rapes just somewhere on the road.

I was shocked to hear all these things happening openly in my society. I just did not know what to do with poor beggars. They also talked about corruption in government policies for them. They said that Government of Uttar Pradesh also has a program for rehabilitation of beggars in Uttar Pradesh but there is so much corruption involved in it and beggars are not benefited by it at all. They talked about a housing program where government is providing free housing to the beggars but government officers ask for bribe in order to provide them a house which is built for them and which is supposed to be free of cost.

They said that government is asking for a lot of documents including local residential proof which sounds hilarious to me. How come a beggar can have a residential proof? They live on the road! This idea of asking for residential proof and other documents seemed really stupid to me. I was thinking about these corrupt government officers who don’t forgive even the beggars. They are begging from the beggars which means that they are bigger beggars. There is a saying in Hindi चोर के घर चोरी Chor ke ghar chori (stealing in thieves home) and now we need to start another saying- भिखमंगा से भिखमंगई Bhikhmanga se Bhikhmangai (begging from beggars).

Indian police

I completed my tour guide training in December and my license was printed in January. Now the Ministry of Tourism office in Delhi asked me to bring a police verification certificate from my local police station. The Police verification certificate certifies that there are no legal cases against me. Actually they had provided a proforma also and I was supposed to just go to the local police station and get it stamped. I went to my local police station with that proforma but the police officer did not want to stamp that document. He asked me to go to the DIG office and apply for a character certificate there.

By mistake I went to the some other police office instead of DIG office. I went there and told a police officer about the certificate I wanted and then he asked me why I wanted this certificate and I explained that I had completed tour guide training and now I need a police verification certificate in order to get my license. After hearing that I was a tour guide, this policeman told me “Oh, so your profession is to make tourists fool and fuck them”. I was really angry to hear this, I said my profession is a tour guide and then he said that its similar.

After asking a few other questions he gave me right address of the DIG office. I went to the DIG office and I was really surprised to see the condition of the office. The office was so dusty and dark. I met the officer who issues the police verification certificate and he gave me a form and asked me a fill it and submit it along with other documents. I was told by my local police station to take care of this officer which means to give him some money, so I gave him Rs. 100. After taking this bribe he told me to contact my local police station after two days.

He said that he will send my application to my local police station and they will verify my residence and other documents and then they will send their report back to the DIG office. I contacted my local police station and my application had arrived at the local police station. The officer at the local police station asked me to bring all of my documents. After seeing all of my documents, he said that it was not enough. He needed a domicile certificate issued by the court which I did not have and I knew that it would have taken me over 15 days just to get this certificate.

I had given him a xerox of my passport also which was enough but he said that a domicile was necessary. Fortunately there was an advocate sitting in the office who favored me and said to the police officer that a passport is also equivalent to a domicile certificate.  Finally this police officer agreed to accept my documents after the advocate’s interference. He asked me to wait for a few minutes. After that advocate was gone he again started looking at my documents and after reviewing them for a few minutes he told me that they would send someone at my place within the next week or so and after verifying my residence they will send their report to the DIG office.

I knew why he needed one week of time. I asked him if I was supposed to give him something and then he said that such works are not done without paying. I was told by a few of my friends that I should give Rs. 500 to the local police station so I gave him Rs. 500 but this police officer started saying that Rs.500 was not enough as there were 5-6 people to take a share in that money. Finally we agreed on Rs. 700. After taking this money something happened that I had never ever hoped for. This police officer taught me the right way to bribe.

He taught me that I should always take care of who is sitting in the office and try to bribe when there are not many people around and never ever tell this to any other officer working in the same office, this was very valuable information. Actually I had told him about that officer in the DIG office who took Rs. 100 from me and this local police station officer said that I should not tell any other officer whom I have already bribed.  Anyways, after taking bribe of Rs. 700 he said that my documents would be forwarded to the DIG office by the same evening.

I went to the DIG office and then the DIG office said that they would send my documents to the LIU (Local Intelligence Unit) now. My documents arrived at the LIU office after a few days and when I went there, the same thing happened which had happened with me at the local police station. First of all they said that they would send someone to my home to verify my residence but when I asked them how much I was supposed to give, the officer asked for Rs. 500 and said that nobody would come to my place anymore and my documents will be forwarded to the DIG office by the same evening.

But something really funny happened while I was sitting in the LIU office. Actually I got a call on my mobile about my guest house inquiry and this officer heard me talking. After the phone call he asked me if I run a guest house also and I told him about my guest house and he asked me I had a restaurant in my guest house or not and I said no. And he asked me where do my guests eat and I told him that usually they go out and after hearing it, he seemed kind of sad and told me he would have loved coming to my place for a meal if I had a restaurant.

I told him that I lived with my family and we cook our own food and he was also invited if he wanted to have dinner with us and he said no, he was looking for some restaurant cooked hot chicken with whiskey.  I obviously said ‘No’ to him but I was really surprised how someone could be that stupid. Anyways, after bribing him, I left the office and came back home. The LIU office had told me that they would forward my documents to the CO office. The CO office is a kind of regional police office. I think there are 5 or 6 CO offices in the whole Benares district.

I contacted the CO office after two days and this office was also nothing better than the other offices I had been to. I met an officer at the CO office and he asked why I had applied for my character certificate. I explained my purpose to him and then he said that they had already checked my day time character but they did not know anything about my night time character. He said that- “Now we know about your day time character but we do not know about how many woman and prostitutes do you sleep with in the night or how many bars do you visit every night”.

He said the same thing to other officers also sitting in the office that they had checked my day time character but did not know anything about my night time character and after hearing it, all of them were laughing. One of them said they should check my night time character also. I was seriously shocked and did not know what to tell him. I could not believe that a police officer could talk in such manner. Anyways, I asked him check my night time character also and then he asked me to contact them after a week or so. I again knew why he needed to check my night time character and why he was asking for one more week.

I immediately asked him about the bribe and he also the said same thing which the officer at the local police station had told me that such works are not done without money. Anyways, I asked him how much and he said just give anything. I gave him Rs. 200 and asked when they would check my night time character and they said that there was no need to check the night time character and my documents would be forwarded to the SP ( Superintendent of Police) office by the same evening. I contacted the SP office the next day and the officers said that they will present me before the SP tomorrow.

I went to the SP office next day and I waited for the SP for an hour and finally I was presented before him. He just looked at my face and asked me why I needed a character certificate and that’s all.  I hardly got to talk with him a few seconds but just for this I had to wait for a hour at his office. I requested that he forward my documents as soon as possible and he was very nice with it. He immediately asked his PA to bring my documents, signed and stamped them and said that my work was done. After meeting him I contacted his PA and asked if I needed give something to him also and he asked me to come the next day and see if my work was done.

He did not want to take the bribe until my documents were forwarded to the next office. I went to the office again next day he said that he could not do it. I again contacted him after two days and this time my documents were already forwarded back to DIG office. Now I was sure that I was going to get my character certificate because all the formalities were done and I had bribed all the offices. When I went to the DIG office, the officer there said that they could not issue my character certificate until some other big police office stamped my documents. He also asked me to contact him after a week.

I again knew why he needed one more week. I gave him Rs. 300 and requested that he do my work faster and then he gave me the address of that other police officer whose office was also in the same building premises. He asked me to go this office and wait until the officer came and then return to inform him when this officer arrived. I went to this office, waited for hours in the terrible heat and finally this officer showed up after three hours. I informed the officer at the DIG office and then this officer brought my documents to this big police officer, got them signed and stamped and then gave me my character certificate.

This character certificate was nothing special but a really small piece of paper saying that there was no legal case against me. It seemed like they had not printed new character certificates for the year 2010 because the year mentioned on the paper was 2009 and the officer had to correct it by pen. I still think about all the craziness and corruption I had face,  the way they mistreated me saying that my profession is to make fools of tourists and fuck them, one officer said they did not know about how many women and prostitutes I sleep with…

I had to spend Rs. 1700 just to get this character certificate which should be given free of cost. I had to wait for almost a month and go to all those crazy police offices several times. Just to get this small piece of paper I had to go to DIG office>local police station>DIG office>LIU>CO office>SP office>DIG office>that big police officer’s office>DIG office. I got my character certificate and later I presented it to the Ministry of Tourism office in Delhi and got my license but when I think of all the corruption and those people working at police offices and those officers who approved my documents and my character certificate, it makes me feel like my character certificate was issued my the most characterless people on the planet.

Driving License in India

I got my driving license about eight years ago, but a conversation with a friend today about applying for a license reminded me of my experience at the RTO (Road Transport Office). I decided to share what happened. I was 20 years old when I applied for my driving license, which was about seven years ago. The RTO office was located 25 kilometers outside the city, and given the chaotic state of city transport, I asked my friend to take his motorbike so we could get there. Upon arriving, the RTO office was as chaotic as any other Indian government office.

The office was overcrowded, filled with people and even animals like dogs and cows wandering around. There was paan spit everywhere, making the floor look red. Touts were roaming about, looking for confused faces like mine. One of them approached me and offered to help me get a driving license, but he wanted money for his services. Although my friends had advised me to avoid the RTO office and instead buy a fake license from the market, I wanted to do things legally. I had also consulted an advocate who told me that money was key at the RTO office—spend it, and you get what you want; otherwise, you get nothing. However, I decided to navigate the process at the RTO office myself.

I declined the tout’s offer, but he persistently asked if I needed his help. I repeatedly said no. There was no clear information center, so I asked someone in the crowd about the procedure. They directed me to get a form first. We queued at the form counter, where I was surprised to see a blind person handling the forms. Despite the unconventional situation, the blind man managed the forms efficiently. I requested a form for a learning license, which costs Rs. 10, though the printed price was Rs. 2. When I returned to query the discrepancy, the blind man explained he had given me the wrong form and refunded my money, stating the correct forms were sold out.

The tout reappeared, insisting that the form was indeed Rs. 10, and I had no choice but to pay. Eventually, my friend stood in line to get the form for me. After filling it out, we proceeded to another counter to pay the fee. Although the counter was supposed to close at 2 PM, it was already closed at 1:15 PM. A lady behind the counter, munching on something, insisted her clock showed 2:15 PM. I showed her a Rs. 20 note, and she reopened the counter, allowing me to deposit the fee. Next was the written exam, which concerned me as Varanasi lacks proper traffic rule enforcement.

I saw others offering bribes to the examiner, but I decided to take the exam first and offer money if needed. The exam was manageable, and I was confident I passed. When I asked the examiner if I had passed, he confirmed I did after I indicated I hadn’t paid a bribe yet. He asked me to return in three days to check the results. When I went back after three days, I was informed that I had passed. The fee for the learning license was Rs. 100, but I bargained and paid Rs. 50. After two or three months, I returned to get my permanent license. They put me through an interview with basic questions about my vehicle registration and other details.

Although a practical driving test was supposed to be part of the process, it was not conducted. After the interview, I was told to return a week later to collect my license. When I did, I encountered another officer who asked if I was a Brahmin. After confirming, he mentioned he was also a Brahmin and lived near my home. He requested a bribe of Rs. 150, claiming he usually charged Rs. 200 but was offering me a discount due to our shared caste. I didn’t want to pay that much, so I bargained and eventually paid Rs. 75, which he accepted reluctantly, warning me not to disclose the lower amount.

While I am happy to have my license, I still think about the blind man, the counter lady, and the officer who gave me a discount because of our shared caste. Sometimes I wonder if I should have just given money to my advocate and avoided the RTO hassle. However, navigating the RTO taught me a lot about dealing with government officers in India. Despite my resolve not to bribe, I often find myself compelled to do so to get things done. I hope that technology will eventually change this system, though it may not happen in my lifetime.

822-year-old-living person

Elections are approaching, and the Election Commission of India is working diligently to issue voter ID cards to all eligible voters. This is a relatively new requirement in India, where having a voter ID card is now mandatory to vote. The government frequently announces that anyone without a voter ID card will be barred from voting. However, just days before the elections, the Election Commission often reports that individuals without voter IDs can still participate, due to their inability to reach everyone in time. Despite substantial expenditure on this project, the results have been far from successful.

Alarmingly, nearly 50% of the voter ID cards issued contain incorrect information or printing errors. For example, Amar Ujala, a prominent Hindi newspaper, reported today (08/04/09) that the Election Commission issued a voter ID card to someone named Ballu from Muradabad, with his age mistakenly recorded as 822 years old. Ballu, having received this erroneous card, faces a dilemma: with elections just around the corner, he is unlikely to have the time to rectify the mistake before voting. He will use the card as-is and vote as an 822-year-old. Similarly, voter ID cards were issued to individuals named Nanhi and Khurseed, inaccurately recorded as two years old.

They, too, will use their incorrect IDs to cast votes. Another significant error involved the issuance of 424 voter ID cards to one address, implying that there are 424 residents from the same family living at that address, which is clearly incorrect. When I received my first voter ID card, I found that my father’s name was printed incorrectly, and my address was wrong. I was advised to wait until a month before the next elections, which would be five years later, to address the issue. Despite being issued by the government, voter ID cards are often not accepted as valid proof of residence or identity by any institution, whether public or private, due to these persistent errors.

On March 24th, the Times of India reported a similar mistake where a voter ID card was issued to a twelve-year-old girl. It is concerning that while the Indian government struggles with basic tasks like issuing accurate voter ID cards, it plans to build nuclear power plants. If the government cannot manage something as fundamental as voter identification, it raises doubts about its capability to handle complex and critical projects like nuclear power. The frequent errors and inefficiencies in the voter ID system suggest that India may not yet be fully prepared to tackle such high-stakes projects, where there is little room for error and significant challenges in managing nuclear waste and safety.

Temporary guide licence finally received

I finally received my tour guide license after a year of complications. My advocate was exceptional in handling the case; he took legal action against the Ministry of Tourism in Delhi High Court, which resulted in the court ordering the Ministry to issue temporary licenses to all applicants until the final results are declared. My advocate advised me to go to Delhi to collect my license from the Tourism Office.

When I arrived, I was pleasantly surprised not to be asked for a bribe, which was unusual for a government office. They issued me a temporary license valid for one month, which I will need to renew monthly at the same office in Delhi. This license allows me to work as a tour guide for foreigners anywhere in North India. The office issued similar licenses to over 200 people, but this is still far from sufficient; we need at least 2,000 more guides.

My advocate mentioned that if the government doesn’t finalize the results by the time I need to renew my license three times, he plans to sue the government again for a permanent license. According to the law, after working as a temporary employee for 90 days, one can sue for permanent employment. Given the current backlog of four cases in Indian courts, I anticipate it will take at least 30 renewals before a final result is declared.

While I could easily find a job with any travel agency now, I’m not ready to start working as a tour guide just yet. I plan to focus on studying first and then work as a freelance guide. I often receive inquiries about tours in Varanasi and tour guides, and previously advised contacting UP Tourism for assistance. Now, I have the option to work with them directly.

Ministry of Tourism refuses to issue licenses

After a nine-month wait, the Ministry of Tourism organized the tour guide exam in August. However, they imposed an unexpected requirement: applicants had to provide a domicile certificate issued by the court in Gwalior, which was nearly impossible to obtain within the given timeframe since the court typically takes more than a week to process such documents. As a result, more than half of the applicants were unable to participate in the exam. I managed to secure the certificate and participated, but the Ministry’s attempt to reduce the number of applicants did not succeed.

Those who could not take the exam filed a lawsuit against the government in the High Court of Delhi. The court ordered the Tourism Ministry to hold a new exam for the affected applicants. This meant that everyone eventually had the chance to participate. However, immediately after the second exam, the applicants filed another lawsuit, claiming that the second exam was more difficult than the first and demanding a third exam for all participants. I am confident that the government will not be able to accommodate this demand, as doing so would likely lead to further lawsuits from those who took the initial exams.

As a result of these ongoing legal battles, the Ministry is unable to declare the results of either exam. Additionally, there is a pending case in the High Court of Jaipur regarding a previous exam, filed about five years ago, which suggests that it may take another five to six years to resolve the current issues and declare the results. With the Commonwealth Games scheduled for 2010, it seems unlikely that the government will be able to train the tour guides in time. The process involves resolving all legal cases, completing the admission process, conducting classes, and organizing tours. Given the current circumstances, I doubt that the government will be able to prepare the guides before the Games.

Entrance Exam for Tour Guide Training Program

India is set to host the Commonwealth Games in 2010, and the Indian government aims to prepare 1,000 tour guides for the event. I applied for a tour guide license for North India last November. The process involved a written exam, an interview (if I passed the exam), and, if successful, a three-month training program that included classes and a tour of monuments with a professor. The exam, initially scheduled for February, was delayed by nearly nine months. After this lengthy wait, I finally received my admit card. However, there was a new complication.

The admit card came with a letter instructing me to submit a domicile certificate issued by a court in Gwalior within a week—a nearly impossible task since obtaining such a certificate usually takes longer. I contacted the tourism office, which claimed the delay was due to the postage department’s inefficiency. They said the letter had been sent a month prior but was delayed in delivery. My attempts to resolve the issue with my advocate were hampered by a strike of advocates in Benares. Despite my best efforts, it seemed increasingly likely that I would miss the exam.

Desperate, I reached out to a friend of my brother, who was already undergoing training at the institute where I was supposed to submit my documents. He informed me that bringing alternative residential proof, such as a passport, might be acceptable. The government had anticipated fewer than 20,000 applicants but ended up with over 50,000, leading them to issue the domicile requirement to reduce the number of candidates. Despite this, the institute insisted on the domicile certificate.

Determined, I traveled to Gwalior with the necessary documents and a newspaper clipping about the advocate strike. Upon arriving and meeting my brother’s friend, we went to the institute. Initially, they refused to accept my documents, but after significant negotiation, they agreed to accept my ration card, voter ID, and driving license as substitutes. With the documentation issue resolved, I returned to Delhi to wait for the exam. On the day of the exam, which was held in Delhi, I went with my brother’s wife, who had also applied.

I was relieved to see my name on the list of applicants. The exam turned out to be much easier than I had anticipated. I had expected a challenging test, but the questions were straightforward. To my surprise, I even saw a few students asking others for answers during the exam.