Finally received tour guide license

I finally received my tour guide license on the 30th, marking the end of a three-year wait. I had initially applied for it in 2006. I began preparing for the entrance exam shortly after my application, but had to halt my preparations when the Tour Guide Association of India sued the Indian government over the licensing process. The association was resistant to new entrants, fearing that their established positions were at risk. Many of the existing guides had obtained their licenses when the process was simpler, and now that the requirements were stricter, the association was obstructing the changes to protect their interests.

My brother Chandan, who works as an escort, shared a humorous anecdote with me. On his last visit to Benares, he hired a government-approved tour guide for a morning boat ride. The guide spoke at length about Benares, Hinduism, and the Ganges River, emphasizing that the Ganges is revered as a mother by Hindus. However, shortly after his talk, the guide began chewing betel and spat it out into the Ganges in front of his clients. This understandably upset the clients, who questioned whether Hindus spit on their mother. The guide had no response, which reflects the kind of professionalism that should be avoided. I hope that the training I received will prevent such unprofessional behavior.

The certificate

The tour guide training program faced numerous delays due to ongoing legal battles between the Tour Guide Association of India and the government. The association initially sued as soon as the application forms were released, causing several months of delays. After the government managed to resolve the first legal issue, they conducted the entrance exam, only for the association to sue again, leading to further delays as the case was heard in the Delhi High Court. Ultimately, the government won, and the High Court directed them to resume the training program, which finally started in August 2009 after a three-year delay.

Sana and I at convocation hall

The training was conducted at IITTM in Gwalior and lasted for 16 weeks—6 weeks of classroom instruction and 10 weeks of fieldwork. The curriculum included over 75 lectures, and I wrote a research paper focusing on the cultural diversity of Benares. The program concluded with a written exam and an interview, both of which I successfully passed. I received my certificate and now need to visit the India Tourism office in Delhi with a police verification certificate to obtain a provisional license, which will be valid for two months. After this period, I should receive my permanent license (red card). I hope there will be no further issues in Delhi.

Happy moment

Guide training program – week 7

The seventh week of the guide training program wrapped up with an orientation tour through Agra, Jaipur, and Delhi. Our first stop was Agra, where we visited four major monuments: the Taj Mahal, the Red Fort, Sikandara (the Tomb of Akbar), and Itmad-ud-Daula. With one guide for fifty participants, navigating Agra was quite the experience. The water there was notably sour, so we were advised to stick to bottled water. The city was bustling with touts constantly trying to sell something near the monuments, and we were taken to several tourist shops that were impressively large.

These shops, which also provided our meals, saw the tour as an opportunity to showcase their products. Although the items were significantly overpriced—often ten times the market rate—the quality was excellent. It was a lucrative deal for them to host two hundred tour guides at once. In Jaipur, we visited Jaigarh Fort, Amber Fort, City Palace, and Jantar Mantar. The water quality in Jaipur was as poor as in Agra. While I enjoyed most of the monuments, the City Palace stood out as particularly commercial. Only a small part of the palace was open to visitors; access to other areas required extra fees, which varied based on the visitor’s profile.

The City Palace also had its own licensing system, which meant that even government-approved tour guides had to either hire a City Palace guide or pay additional fees. The City Palace allowed various events, including birthday celebrations, for a price, and even offered the option to have the king himself welcome guests. Delhi, as expected, was chaotic. I learned that TGFI (Tour Guide Federation of India) had instructed local guides not to train us during our Delhi visit. Consequently, our institute struggled to find a guide, eventually having to hire a monument guide. TGFI’s opposition to our training program was evident, as they had previously sued the government over it. Their protest was a clear sign of their dissatisfaction.

The shops in Delhi, unlike those in Jaipur and Agra, were less accommodating. Although they organized our meals, the overall experience did not match the quality and hospitality we encountered in the other cities. Despite the challenges, the tour was valuable. I did not gain extensive knowledge due to the high guide-to-participant ratio, but the experience was still worthwhile. Looking ahead, I plan to start my career in Varanasi after obtaining my license. I intend to study the city thoroughly before considering work in other locations. Eventually, I may explore other cities, hire guides, and expand my knowledge to enhance my proficiency as a tour guide.

Guide training program – week 6

The final week of classroom teaching has concluded, and it was a diverse and insightful week. We covered a range of topics including Jaipur, Indo-Islamic architecture, emergency procedures, gems and jewelry, Jainism, the business history of India, and project report preparation. While all the classes were informative, the one on “Things to Do in Any Emergency” stood out as the most memorable. The class was delivered by a retired Air India air hostess, and her approach was refreshingly candid.

She covered essential topics such as medical emergencies, sex, homosexuality, HIV/AIDS, and other STIs. Her openness about these subjects was unprecedented in our training. She provided practical advice on what to do if a tourist makes inappropriate sexual advances. She emphasized that while it is ultimately our choice whether to engage in such activities, if we decide to proceed, using condoms is crucial to reduce the risk of STI transmission. Her focus on HIV/AIDS was particularly notable; she shared her own experiences from her career in the service sector, highlighting the importance of safe practices.

Her discussion on homosexuality was equally enlightening. Although I was already familiar with the basics, many in the class found it new and eye-opening. She encouraged participants to embrace their sexuality and communicate openly with their families. She also discussed recent legal advancements, such as the High Court judgment supporting LGBTQ+ rights in India. She criticized the outdated belief that homosexuality is a disease and debunked the misconception that marriage to an opposite-sex partner could “cure” it.

The air hostess’s candidness about such sensitive topics was striking. In a setting where discussing sex and sexuality is often taboo, her willingness to address these issues was both bold and appreciated. The lecture was engaging and left a significant impact on everyone. On the final day of the week, all participants gathered in the institute’s auditorium for a certificate presentation. This certificate will be useful for engaging with government officials regarding our projects. Female participants were specially acknowledged on stage to encourage their participation, with the institute stressing the need for more female tour guides in the Indian tourism industry.

Overall, the week was both educational and inspiring, providing us with valuable knowledge and practical skills for our future careers.

Guide training program – introduction

I arrived in Gwalior today to start the tour guide training program. Since I only received the information about the training 10 days ago, I wasn’t able to arrange my accommodation in advance. Upon arrival, I stayed in a dharamshala for the night. I had reached out to a friend in Delhi who is also part of the program about finding a rental apartment in Gwalior. He arrived today with a friend who is pursuing a PhD in Urdu at Jawaharlal Nehru University.

My friend, Prem, had contacted someone in Gwalior to help us find an apartment. After arriving, he met his contact, who showed us a few options near the training venue. We ultimately selected a 2 BHK apartment close to the institute. While we have some mats and basic household items, there is a significant issue with the water here. The tap water isn’t safe to drink, and there are no shops selling branded bottled water. I’m confident we’ll find a solution soon.

On the bright side, I’ve purchased an internet data card, so I’ll have 24-hour internet access while in Gwalior. My training begins tomorrow, and I’m very excited to get started!

My bed for next two months

My bed for next two months

Guide Association forbids new guides

There is a new issue with the tour guide training program that was scheduled to start on October 6th. The Guide Association of Jaipur has sued the government, arguing that the training program should be extended to four months, as it was for previous guides. They are unhappy with the new structure, which includes 45 days of classes, a 15-day orientation tour, and the submission of an assignment report. They believe the program should be the same as it was before, with continuous classes for four months.

Although the current program is designed to last for four months in total, the changes from the previous format have led to dissatisfaction among the old guides. They are concerned that the new structure, which includes additional requirements, will affect their established routines. The court has now ordered the government to halt the training program until further notice.

I believe the revised program is actually an improvement over the previous one. However, it seems that the old guides are resistant to change, possibly because they fear competition from newer entrants into the industry. Despite the shortage of professional tour guides in India and the upcoming Commonwealth Games in 2010, these seasoned guides appear to be delaying the program to protect their positions. I’ve observed some guides who, rather than actively engaging with clients, have been inattentive or relied on escorts to interact with clients.

The current training program is crucial preparation for the Commonwealth Games, and with limited time available, I hope the government will address these issues promptly. Once the situation is resolved, the old guides will need to enhance their skills, or they may face being sidelined as the industry evolves.

Gwalior for tour guide training

On the 27th, I traveled to Gwalior for counseling regarding the tour guide training program. My train was delayed by two hours, so I arrived at 10:30 AM, giving me nearly four hours before the counseling session was scheduled to start at 3 PM. I had heard a lot about the Gwalior Fort, so I decided to explore it. I took an auto rickshaw to the fort and reached by 11:00 AM. Gwalior Fort is massive and unlike any fort I’ve seen before. Perched 300 feet atop a hill, it features a nearly 2-kilometer-long inclined road leading to its entrance.

Within the fort, I visited the Mansingh Palace, the Sas-Bahu Temple, the Sikh Gurudwara, and the Teli Temple. Despite having three hours to explore, I quickly realized that the fort was far too vast to see everything in that time. I tried to find a guidebook or some information about the fort, but there were no tourist resources available. The ticket counter at the entrance listed a ticket price of twenty paise, a denomination that hasn’t been used for years, suggesting that updates were long overdue. The only refreshment option was a single coffee shop.

I had hoped to catch the evening sound and light show but didn’t have enough time. I particularly enjoyed the Sas-Bahu Temple, which was adorned with intricate carvings that are around 500 years old. While at the fort, a group of young Sikh men approached me for a photo. Afterward, one of the youngest, who looked about thirteen or fourteen, advised me to wake up early. I was taken aback as he seemed to know about my nocturnal habits. He then began to ask for money, starting at fifty rupees and eventually reducing his demand to just two rupees, but I didn’t give him any.

Following the Sas-Bahu Temple, I visited the Man Singh Palace, built by Raja Man Singh Tomar in 1508. The palace was later captured by the Mughals and used as a special jail for important prisoners. It was the only palace I’d seen with colorful tiles on its walls, adding to its unique beauty. I was approached by several people offering to guide me, but with only thirty minutes left, I decided against it. In retrospect, a guide might have been helpful as the palace was quite complex, reminiscent of Lucknow’s Bada Imambada.

I then proceeded to the counseling center, where I was surprised to see many attendees over the age of thirty-five, some even over fifty. Initially, I thought they might be parents of the students, but they were actually individuals who had passed the exam. It seems these experienced guides were seeking licenses to formalize their status, as they frequently face challenges from government guides and ASI officers. The institute was impressive, featuring a computer lab, library, auditorium, and well-maintained grounds, all air-conditioned. The counseling was divided into two parts: document verification and registration.

I first had to get my documents verified in a separate room where three employees checked my certificates and their attested copies. After this, I filled out a form with details like my name, roll number, marks, batch preferences, and center. I had hoped to join the New Delhi center for the second batch, but it was fully booked, so I was assigned to the Gwalior center instead. The training fee was Rs. 2000, covering the library, computer lab, and teaching costs. The training will start on January 5th and last for 45 days, followed by a week-long tour.

Afterward, I’ll be assigned a city or tourist region to research and write a report on, which must be completed within ten weeks. An exam and interview will follow, and upon passing, a tour guide license will be issued. By 5 PM, with my train back to Benares at 8:40 PM, I left the institute and walked to the railway station, which was about 5 kilometers away. Walking allowed me to see more of Gwalior, a city that, while smaller than Benares, appeared more organized with better traffic, housing, and greenery. On the train, I met a fellow Benares resident who had also qualified for the exam.

He had been working with Japanese tourists but was unhappy due to their perceived lack of generosity. Now that he would have a license, he planned to work with tourists from wealthier countries like the US or Britain. He mentioned that many Japanese-speaking guides in Delhi can’t read or write Japanese, having learned the language through conversation. However, future exams will be conducted in various languages, which might address this issue. Overall, the trip to Gwalior was short but productive. I completed the counseling process, explored the fort, and had a pleasant walk around the city. I’m looking forward to my training period in Gwalior.

Why do people travel?

In the past month, I met six Couchsurfing members, and I was surprised to find that four of them seemed unclear about the purpose of their travels. They spent most of their time sleeping and relaxing in their guesthouse rooms. Among them were two Germans and two Americans. The German visitors stayed in Benares for four days but didn’t explore much. They missed out on key experiences like Aarti and walks along the ghats, and only briefly watched a funeral without showing much interest in Aarti or Sarnath.

The American travelers were students. One of them was studying Urdu at an institute in Lucknow for a research project on Hindu-Muslim tensions. I was eager to learn more about her research, but unfortunately, I had to leave for Gwalior the day I met her. The other American was learning Hindi with Virendra Singh and had been living in Varanasi for a month. The Urdu student knew about Aarti but was unaware of Sarnath, while the Hindi student knew about Sarnath but hadn’t heard of Aarti. He had never even visited Godaulia, the downtown area of Benares. I’m unsure how he spent his time over the past month.

After finally seeing Aarti, he remarked that it was possibly the most impressive part of Benares for him. Natasha, the Urdu student, also enjoyed Aarti and decided to visit Sarnath the following day. Swami Vivekananda once said that if you have free time, traveling is a great way to utilize it because it allows you to learn about different cultures, engage with people, and make the world a better place. I believe that travel should be about learning and experiencing new things, but the individuals I met seemed to be traveling merely because they had extra time and money, or perhaps to boast about their travels. They could have gained similar knowledge and insights by spending time online in their own countries. I’m still puzzled about their real purpose for traveling.

Temporary guide licence finally received

I finally received my tour guide license after a year of complications. My advocate was exceptional in handling the case; he took legal action against the Ministry of Tourism in Delhi High Court, which resulted in the court ordering the Ministry to issue temporary licenses to all applicants until the final results are declared. My advocate advised me to go to Delhi to collect my license from the Tourism Office.

When I arrived, I was pleasantly surprised not to be asked for a bribe, which was unusual for a government office. They issued me a temporary license valid for one month, which I will need to renew monthly at the same office in Delhi. This license allows me to work as a tour guide for foreigners anywhere in North India. The office issued similar licenses to over 200 people, but this is still far from sufficient; we need at least 2,000 more guides.

My advocate mentioned that if the government doesn’t finalize the results by the time I need to renew my license three times, he plans to sue the government again for a permanent license. According to the law, after working as a temporary employee for 90 days, one can sue for permanent employment. Given the current backlog of four cases in Indian courts, I anticipate it will take at least 30 renewals before a final result is declared.

While I could easily find a job with any travel agency now, I’m not ready to start working as a tour guide just yet. I plan to focus on studying first and then work as a freelance guide. I often receive inquiries about tours in Varanasi and tour guides, and previously advised contacting UP Tourism for assistance. Now, I have the option to work with them directly.

Case Against Ministry of Tourism

After a year of waiting for the results of the tour guide examination, a group of us applicants decided to take legal action against the Ministry of Tourism for not declaring the results. I learned about this development from my elder brother and went to Delhi to meet with the advocate handling the case in the Delhi High Court. The advocate requested my birth certificate and a copy of the admit card for the examination. At the advocate’s office, I met over 20 other applicants who were also part of this case. Most of them were from Rajasthan and Agra; I believe I was the only one from Varanasi.

The advocate mentioned that the case would be resolved within a maximum of 10 days, which seemed optimistic given the vast number of pending cases in India—approximately 40 million, meaning one in three people is involved in some kind of legal matter. This lawsuit was the fourth case concerning this exam, and it’s unclear why the government hasn’t acted. They should issue licenses to everyone and let the market determine who is competent. There are very few government guides, and they often lack proper interviews or evaluations. As a result, they are hired without assessing their actual knowledge or skills.

In many cases, travel agencies hire both a licensed government guide and a private, unlicensed guide. The private guide typically interacts with clients while the government guide’s role is minimal—often just to act as a backup or to handle any potential police inquiries. Government guides are often seen chewing betel leaves (paan) and remaining passive, with their primary function being to support the private guide and deal with any legal issues that arise.