Tag Archives: tourist guide varanasi

Hall of Fame certificate by Tripadvisor

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It’s been five years since I registered Groovy Tours on TripAdvisor, which has been a significant source of business. TripAdvisor awards Certificates of Excellence annually to businesses with excellent traveler ratings and reviews. If a business receives a Certificate of Excellence for five consecutive years, they qualify for the prestigious Hall of Fame.

I’ve been receiving Certificates of Excellence every year since registering Groovy Tours in 2014. This year, I’m thrilled to announce that we’ve earned the Hall of Fame certificate. As the manager, there’s no greater satisfaction than knowing that our services are appreciated by our customers. Thank you to everyone who has given us the opportunity to serve you

Here it is my Hall of Fame certificate

tourist guides work for free?

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The Value of a Guide: A Glimpse into India’s Tourism Reality

Something strange happened to me today that made me realize the current state of tourist guides in India. A few days ago, my brother, who works as an Italian tour escort, called to tell me that one of his friends from Varanasi wanted to start a travel agency and needed my advice. The friend had seen my website and was impressed, so I eventually got a call from him. He wanted my suggestions on unique tours that would attract foreign tourists to Varanasi.

I told him about the distinctive things I show my guests, such as roadside dental clinics, “bull shops,” “Facebook Baba,” and my special walking tours. I even briefly mentioned the concept of LGBT tourism. Everything was going well, and we had a great conversation until he suddenly told me he had a group of foreign tourists coming to Varanasi and needed a guide to show them around. I was about to tell him about the official Incredible India office in Varanasi, but what he said next truly shocked me.

He told me he had heard that tourist guides in Varanasi charge a fee for their work. I was stunned. “Where is a place that they don’t charge a fee?” I asked. He confidently replied that guides in cities like Agra and Delhi work for free. I asked him why anyone would work for free, and he didn’t know, but he was so sure because he had already used the services of such guides.

I knew exactly why some guides work for free. It’s because they are more interested in taking guests to shops than to tourist sites. I told him this, and he asked if there was no such thing in Varanasi. I said I was not aware of any guides who operate that way. I explained that there is a set rate decided by the Indian government, and in fact, Varanasi is the most expensive place to hire a guide because the tourism day begins before sunrise and ends after sunset, meaning guides are often paid for what amounts to three half-days.

Despite knowing that free guides take guests to shops instead of historical sites, he still insisted on finding one. I called my brother and asked if this practice was common in Delhi and Agra. He confirmed that yes, there are such guides who work for free. Once you’re with them, they start telling all kinds of wild stories and eventually take you to a shop where you end up buying something, and they get a commission. I couldn’t believe someone would think tourist guides are a free service.

His guests will be staying at the Radisson Hotel in Varanasi, a place only wealthy tourists can afford. I wondered why, after paying so much money and traveling so far, they would choose to meet a guide who works for free and takes them shopping instead of sightseeing. My brother and many other guides tell me the same story: they are still treated as “entertainers” who tell funny stories, not as respected professionals.

The Lack of Respect for Guides

There is no professional standard for tourist guides in India, and I see this firsthand. I am proud to be a tourist guide because it is a wonderful profession. I get to meet people from all over the world; I teach them about my culture, and they teach me about theirs. I make a good living by Indian standards. We are known for being punctual in a country where delays are common. We represent our country, which is a huge and important responsibility. The Ministry of Tourism even calls us “cultural ambassadors of India.”

I believe the government of India needs to take steps to ensure tourist guides are respected. During my training, I was told the Ministry of Tourism planned to start an annual award for the best guides from different regions to encourage professionalism and interest in the profession. The government’s plans sounded great, but when I look at what has actually been done for tourism, everything seems the same.

I recently visited the Incredible India website, the most famous tourism brand in the country, and was shocked to see how outdated it was. The importance of this brand is clear; if you google “India,” “India tourism,” or “tourism in India,” the first result is the Incredible India website. However, the information there seems from the time of World War II. They are still saluting the medal winners from the Commonwealth Games that happened years ago.

The site requests that tourists use only authorized guides but provides no list of them. There are awards mentioned, but no category for “Best Tourist Guide.” I don’t know when the government will take tourism seriously. Tourism already contributes 5.90% to our GDP, and this percentage could increase dramatically with just a few small changes. I don’t know when the government will start thinking about these issues, but they really need to.

Varanasi tours

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I recently worked with a travel agency as a mute guide for an Italian group. The group already had an escort who knew Varanasi very well, but he didn’t have a tourist guide license, so I was hired to accompany the group as their mute guide. I had previously worked with many tourists as a tour guide in Varanasi, all of whom were my direct clients, but I had no experience working with a group traveling through a travel agency, so I was excited to take on this opportunity.

I was asked to meet the group at Sarnath, where they would arrive directly from the airport. When I met them, the escort instructed me to stay with him at all the entrance points of the monuments. The group first visited the Sarnath ruins, and I saw the escort explaining something in Italian for about 10-15 minutes. Then he gave the clients free time and came back to me. The clients were left to wander around the ruins on their own, which seemed like a nice idea to me.

After the ruins, we headed to the museum, where the escort explained only four statues before giving the clients more free time and returning to me. Once again, the clients were alone. I asked him if he had checked with the clients about whether they wanted his company or preferred to explore on their own. He replied that he never asks; he just tells them in a very professional way to go explore the place independently. This sounded a little strange to me. I also give my clients free time, but I ask them first. Still, I wasn’t sure if my approach was better than his, especially since the clients never seemed to complain.

After visiting the museum, we headed straight to the hotel, which surprised me because the clients did not get to visit the Buddha Temple and the Bodhi Tree—both significant places for Buddhists and Hindus. In fact, these are the only places where you see people actively participating in rituals, which seemed more interesting than visiting a museum or ruins. Nonetheless, the clients didn’t complain, likely because they were unaware of these important sites.

After checking in at the hotel, the clients had an hour to get ready for their visit to Dashashwamedh Ghat. I finally met them again at Dashashwamedh Ghat, where a boat was waiting for us. We took the boat to Manikarnika Ghat to see the cremation ground. We spent hardly ten minutes there before heading back to Dashashwamedh Ghat for the evening ceremony. After the ceremony, the clients returned to the hotel, and I went home.

The next morning, I met them again for a boat ride at 5 AM. We enjoyed about an hour on the river before walking through the narrow alleys of Varanasi and visiting Vishwanath Temple (The Golden Temple). The clients entered the temple with the escort while I waited outside. After their visit, the tour concluded. It was a unique experience for me, but I couldn’t help but think about those poor clients who spent only 20 hours in Varanasi—12 of which were in the hotel, 3 in the bus, and hardly 5 exploring a city where one could easily spend three to four days, and even that might not be enough.

After the tour, one of the clients asked the escort to take him to the old city because he wanted to photograph the people and their daily lives. The escort asked me to take him to the Dashashwamedh Ghat area but instructed me not to take the client further away and to give him some free time. We took an autorickshaw to the area, but as soon as I got off the vehicle, I asked the client if he wanted to go alone or if he wanted me to accompany him. I could see he was confused.

He asked me to come along, so I took him to Dashashwamedh Ghat, then to the vegetable market, and finally walked through the alleys where the real life of Varanasi was happening. The client was surprised, shocked, and happy. He told me he had never seen a place like the one I showed him. He took many pictures and asked a lot of innocent questions, making it clear that he didn’t know much about India. When we reached the vegetable market, he asked if it was for people living in the slums. I told him that this is how our vegetable markets are everywhere, and he said he hadn’t seen anything like it during his entire trip.

Once, I asked the escort how much the travel agency charged the clients, and I was shocked to hear that they paid about Rs. 20,000 ($500) per day per person. With six people in the group, that totaled Rs. 1,20,000 ($3,000) for just 5 hours of travel and accommodation in a Taj hotel. They didn’t even visit the Buddha Temple, the Bodhi Tree, or see people going about their daily lives along the river—experiences that I think are the most interesting for foreign visitors to Varanasi. I feel sorry for tourists like that, but maybe they prefer it that way; who knows? Nonetheless, it was a valuable experience for me to work with them.

Diwali 2008

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Yesterday was Diwali, and I had a fantastic time celebrating. I had invited a few Couchsurfers to join the festivities—two students from the US and two travelers from the UK. They arrived at my home around 6 o’clock, and we spent some time sharing our travel experiences in India. Later, my Uncle Udo joined us. My mother started the evening with a puja, and then we decorated the entire house with candles. Typically, I don’t buy or light fireworks, but this year I had plenty because some friends had brought them.

We went up to the roof to set off the crackers. It was the first time in fifteen years that I had fired crackers myself. I’m not a fan of fireworks because they pollute the atmosphere. The smoke from the crackers was noticeable, and I prefer decorating with candles, enjoying good food, and hosting dinner parties. Many people in Varanasi gamble during Diwali night, and although I gambled for the first time last year at Bunti’s family place, I couldn’t make it this year despite their invitation. Diwali is particularly significant for Aghoris, who perform a special puja at a cremation ground between midnight and 1 a.m.

I was keen to witness this but missed it again this year because the person who was supposed to accompany me didn’t call. I waited for him, but by the time it was past 1 o’clock, it was too late to go. After firing the crackers, we had a delicious dinner with plenty of sweets—it was a delightful evening. I had heard warnings about foreign girls facing threats in Varanasi after dark, but I hadn’t taken them seriously, thinking they were exaggerated. However, when Abbie and Emily, the US students, expressed concern about walking back to their guesthouse alone, I accompanied them. This experience made me realize that the guidebooks were right.

As we walked, people commented on the foreign girls. Some offered them crackers to light, others complimented their looks, and a few tried to harass them. It was overwhelming and eye-opening. I had never encountered such behavior around the Assi neighborhood before; perhaps it is more prevalent in the downtown area. Despite the unwanted attention, they eventually reached their guesthouse safely, and I returned home.

Kamasutra

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While waiting for my train at Delhi railway station, I met an intriguing 85-year-old man named Lance Dane. I had arrived at the station about two hours before my train’s departure, and Lance took a seat next to me. We struck up a conversation, and I was fascinated to learn that he was a specialist in coins and had authored over 40 books on the Kamasutra. His father was Indian, his mother British, and he was born in South India. He grew up in India and speaks fluent Kannada and Hindi. It was remarkable to meet someone with such expertise in Kamasutra.

Curious, I asked him many questions about the Kamasutra. He explained that the Kamasutra temples are not just about depicting various sexual positions but encompass a comprehensive view of human life. This matched what my brother had previously told me, and it reinforced my understanding. Lance shared detailed information about different Kamasutra temples across India. He also discussed the Nepali temple in Varanasi, which features some Kamasutra sculptures. According to him, this temple is relatively new and has been influenced by the Kamasutra temples in South India and Khajuraho.

Lance was traveling to Varanasi to attend a conference on the Art and Archaeology of Kashi (Varanasi), where he was invited as a chief guest. I expressed my interest in the conference, and he kindly extended an invitation to me. He took my mobile number and promised to call me the next morning. True to his word, he called after reaching Varanasi to confirm the invitation. It was a wonderful opportunity to learn so much about my own city from someone with such deep knowledge.