Shimla

Kalka-Shimla railway track

Kalka-Shimla railway track

It was the first time when I visited Shimla and I was so excited for this visit as I was going for vacations after a really long time and heat was just killing me in Varanasi and the weather was really nice in Himanchal Pradesh. We took an overnight train from Varanasi to Delhi first and then took another train from Delhi to Kalka in the evening and stayed overnight in Kalka because we wanted to go to Shimla by a toy train and the next train was only in the early morning time. We had tried to book the tickets online for this toy train but all the seats were already booked.

The world heritage train

The world heritage train

There were other options also but we wanted to take this train only because Kalka-Shimla train route is world heritage site and we wanted to experience it. We showed up at the Kalka railway station in the morning time and they told us that there were seats vacant in the train which would be leaving after only ten minutes.  Our hotel was at least five minutes walk from the railway station but we decided to take a risk by buying the tickets. We ran to the hotel, packed all of our luggage and showed up at the railway station within ten minutes.

Open compartment of the train

Open compartment of the train

We had to do everything very fast because the railway officers told us that the train was going to leave within ten minutes but the train left  after an hour. Anyways, we were able to catch the train. We were told that it would take about six hours from Kalka to Shimla but it took about ten hours, but still we enjoyed it actually. I was amazed to see how the British had built this railway line on the mountains. There were 102 tunnels and 988 bridges only during the small railway track of 96 kilometers. Some of the bridges just shocked me. I have heard that many photographers come from all over the world just to photograph those bridges and engineers come from all over the world to see those bridges to learn about the construction.

Vire from the train

View from the train

The nature was just awesome all the way starting from Kalka till Shimla. The train was running all the time on the mountains. It was green everywhere. There were several stations in between Kalka and Shimla where the train would stop. I tasted a lot of different kinds of fruits which are available only on the mountains. Finally we arrived in Shimla after eleven hours of tiring but nice journey. We decided to leave all of our luggage at the railway station and go looking for hotels. As we started walking out of the railway station, one porter asked us if we need a hotel.

Beautiful bridge

Beautiful bridge

We told him that we would find the hotel on our own but this creepy man did not want to leave us alone. He was following us continuously. We went to a few hotels but could not get any room. This porter was still following us so finally we decided to give him a chance and asked us to take us to some hotel. He took us to a few hotels and all of those hotels were expensive and did not want to sell the room alone and they said that they would give us a room only if we take the taxi from them. It was crazy. Then we decided to go to any travel agent to book the hotel and taxi both because we wanted to hire a taxi next for the couple of days.

Such writings were everywehre on the train stations

Such writings were everywhere on the train stations

Then we went to a travel agent and this guy was asking just too much money. Actually before leaving Varanasi once we had contacted a car rental service in Chandigarah and they wanted to charge Rs. 14,000 for the taxi and these guys in Shimla were asking for Rs. 24,000. This porter was continuously following us and we started feeling uncomfortable with it. I told him several times very politely to leave us alone but he was just too much. Once I got angry and started shouting at him but he still wanted to chase us. It was getting late and finally we decided to get cheated and buy the hotel and taxi from a travel agent.

Another writing

Another writing

The major problem in Shimla with us was that neither the hotels nor the travel agents wanted to sell the room alone; they all wanted to sell the room, the taxi, sight seeing and guide all together. You ask them for a hotel room and they tell you rates for all those services. It was a very well organized crime by the hotels and travel agents. Finally we paid Rs. 22,000 for the taxi for five days and two rooms for one night in Shimla. The travel agent showed us a video of the hotel room but once we arrived there, we realized that the room we were shown was different than the room we got.

Shimla

Shimla

After all these problems we decided to get out of Shimla as soon as possible.  We slept in the same hotel and when I woke up I found that my glasses were gone somewhere. I searched for my glasses everywhere in the room but could not find them. Then I called the hotel reception and asked them if they knew something about it and their answer was really shocking. They asked me if the room’s window was open and I said yes and then they said: monkey took your glasses. I was like how is this possible? I asked him why did he not inform  me if there was such problem in that area or why did they not screen all the windows but those crazy people had no answer.

Look at this word

Look at this word

I bought some new glasses in Shimla, took the taxi and left Shimla immediately. We just did not feel like staying there even for a few minutes. I just hate Shimla because of the people working in the tourism sector there. They are criminals. But there were a few good things also. There is a place called Mall Road in Shimla which had the cleanest street I had ever seen in all of India. Even vehicles are also prohibited in Mall Road. The architecture was completely British. Attila and his wife Dora told me that Shimla looked exactly like European cities. Especially the architecture of the buildings and the English word they were using in Shimla were complete British.

People also looked different

People also looked different

This always strikes me that although British updated themselves but we still follow all the British things. The buildings were nice but what about their crazy rules that were never updated? We had to come back to Shimla after visiting Manali and Tirthan valley. I left for Chennai to work and Bunti, Babu, Attila and Dora stayed in Shimla for two more nights because they wanted to see nearby places. Attila looked for some hotels in lonely planet and we found a really nice and honest hotel in Shimla called Hotel White. The location was just awesome, it being hardly 2 minutes from the Mall Road. We asked our driver to take us to the Hotel White but he did not know about this hotel. We asked a few locals and somehow reached the hotel.

View of Shimla from the Hotel White

View of Shimla from the Hotel White

This was the first hotel we had been in whole Shimla that had mentioned all of their rates clearly on a board near the reception. I always try to get a discount in hotels by showing my tour guide ID card and did the same with this hotel also but they did not give me any discount but I was happy that at least I was not over charged. I asked them why not many people knew about their hotel and they said that since they do not give any commission to the drivers or travel agents, nobody knows them. I felt like staying for some time in Shimla after finding this hotel but unfortunately I had to leave because of my work in Chennai. I would like to go to Shimla again and stay at Hotel White in Lakkad Bazaar and explore the town.

Rohtang Pass

Trip to Rohtang Pass

After visiting Shimla and Manali, we headed to Rohtang Pass—the only place on our entire journey where we could actually see snow. We were all so excited. Our driver warned us that we needed to leave very early in the morning; otherwise, we would get stuck in heavy traffic later in the day and might not even reach the snow. We woke up at 5 a.m. and were ready by 6. The driver insisted we were already late, which we thought was just a joke. But he was right. About 15 kilometers before Rohtang, we got stuck in one of the biggest traffic jams I had ever seen in my life. Cars and buses lined up for kilometers along the mountain road—it was a complete disaster.

the traffic jam


Renting Clothes for the Snow

Before the trip, the driver had asked if we had brought warm clothes. When he saw what we had, he said they were not enough for the snow and insisted we rent special clothing. Attila, who had already been to several snowy places, told me such clothing wasn’t necessary for Rohtang. But since the driver kept pushing, I finally agreed. He took us to a shop that rented out long jackets and boots—basically factory rejects—for ₹1000 a set. It was far too expensive. I asked him to take us somewhere else, but he claimed there were only a few shops and we wouldn’t find any more on the way. After bargaining, we got the clothes for ₹500. I knew it was still overpriced, but I had no choice, especially since I was worried about my wife and baby.

Later, as we drove toward Rohtang, I realized the driver had cheated us. There were countless shops along the way, all renting similar clothes for just ₹50! Even at the pass itself, shops were everywhere, and in truth, the weather wasn’t cold enough to require such heavy clothing. We never even used the clothes we had rented.

people enjoying the snow


First Impressions of Rohtang

When we finally reached Rohtang Pass, it was both exciting and disappointing. Yes, there was snow—but much of it was ruined. It was black in places, littered with garbage, and even spoiled by animals. Plastic waste was everywhere, as usual. There were snow bikes, snowboards, and even hand-pulled carts for tourists. The cart service was particularly upsetting. People would sit in a chair while two or three men physically pulled them uphill and then brought them down. It was exhausting work in thin air, and I couldn’t understand how tourists could actually enjoy such a service.

it was everywhere

The snow bike drivers were reckless too. Despite the crowds, they zoomed around dangerously. The snowboard rental was just as strange—they had only one pair of boots, and every customer, regardless of shoe size, was expected to wear them. I had never skied before, but it looked unsafe. Attila confirmed that using the wrong-sized boots could even break your ankles. Still, many tourists rented boards and struggled hilariously on the slopes—it was quite a sight to watch.

They looked fit enough but….


The Experience

We spent about four hours on the snow, enjoyed the scenery, and had a good laugh watching others try their luck with skiing. Around 5 p.m., we headed back to our hotel. Overall, Rohtang Pass was a memorable experience—though I will always remember how our driver cheated us out of a few hundred rupees.

snow bikes 

Driving License in India

I got my driving license about eight years ago, but a conversation with a friend today about applying for a license reminded me of my experience at the RTO (Road Transport Office). I decided to share what happened. I was 20 years old when I applied for my driving license, which was about seven years ago. The RTO office was located 25 kilometers outside the city, and given the chaotic state of city transport, I asked my friend to take his motorbike so we could get there. Upon arriving, the RTO office was as chaotic as any other Indian government office.

The office was overcrowded, filled with people and even animals like dogs and cows wandering around. There was paan spit everywhere, making the floor look red. Touts were roaming about, looking for confused faces like mine. One of them approached me and offered to help me get a driving license, but he wanted money for his services. Although my friends had advised me to avoid the RTO office and instead buy a fake license from the market, I wanted to do things legally. I had also consulted an advocate who told me that money was key at the RTO office—spend it, and you get what you want; otherwise, you get nothing. However, I decided to navigate the process at the RTO office myself.

I declined the tout’s offer, but he persistently asked if I needed his help. I repeatedly said no. There was no clear information center, so I asked someone in the crowd about the procedure. They directed me to get a form first. We queued at the form counter, where I was surprised to see a blind person handling the forms. Despite the unconventional situation, the blind man managed the forms efficiently. I requested a form for a learning license, which costs Rs. 10, though the printed price was Rs. 2. When I returned to query the discrepancy, the blind man explained he had given me the wrong form and refunded my money, stating the correct forms were sold out.

The tout reappeared, insisting that the form was indeed Rs. 10, and I had no choice but to pay. Eventually, my friend stood in line to get the form for me. After filling it out, we proceeded to another counter to pay the fee. Although the counter was supposed to close at 2 PM, it was already closed at 1:15 PM. A lady behind the counter, munching on something, insisted her clock showed 2:15 PM. I showed her a Rs. 20 note, and she reopened the counter, allowing me to deposit the fee. Next was the written exam, which concerned me as Varanasi lacks proper traffic rule enforcement.

I saw others offering bribes to the examiner, but I decided to take the exam first and offer money if needed. The exam was manageable, and I was confident I passed. When I asked the examiner if I had passed, he confirmed I did after I indicated I hadn’t paid a bribe yet. He asked me to return in three days to check the results. When I went back after three days, I was informed that I had passed. The fee for the learning license was Rs. 100, but I bargained and paid Rs. 50. After two or three months, I returned to get my permanent license. They put me through an interview with basic questions about my vehicle registration and other details.

Although a practical driving test was supposed to be part of the process, it was not conducted. After the interview, I was told to return a week later to collect my license. When I did, I encountered another officer who asked if I was a Brahmin. After confirming, he mentioned he was also a Brahmin and lived near my home. He requested a bribe of Rs. 150, claiming he usually charged Rs. 200 but was offering me a discount due to our shared caste. I didn’t want to pay that much, so I bargained and eventually paid Rs. 75, which he accepted reluctantly, warning me not to disclose the lower amount.

While I am happy to have my license, I still think about the blind man, the counter lady, and the officer who gave me a discount because of our shared caste. Sometimes I wonder if I should have just given money to my advocate and avoided the RTO hassle. However, navigating the RTO taught me a lot about dealing with government officers in India. Despite my resolve not to bribe, I often find myself compelled to do so to get things done. I hope that technology will eventually change this system, though it may not happen in my lifetime.

Airtel mobile phone scam

I use an Airtel SIM card, which is one of the largest service providers in India. A few months ago, I received a call from them about choosing a caller tune for my mobile. The automated system played a few songs and instructed me to press 3 if I wanted to select a song as my caller tune. It also mentioned that pressing 3 would subscribe me to the service for a week at a charge of Rs. 10. I intended to hang up but mistakenly pressed 3 instead of the red button located just above it, thereby subscribing to the service.

Initially, I didn’t mind as I knew the subscription was only for a week. However, the following week, I received a message saying my subscription had been renewed, which I did not want. I tried to contact customer care but was unable to, due to my lifetime validity plan. I visited their office, only to be told that lifetime plan customers could not access customer care services. It seemed that customers with lifetime plans were being treated unfairly, perhaps because they paid less.

The situation continued for three months, during which I noticed a consistent loss of balance without understanding where it was going. I thought someone else might be using my mobile, causing a negative balance. Whenever I recharged, it seemed to cover previous deductions. After a few months, I switched to a monthly billing system to receive a detailed bill. I was shocked to discover that my first month’s bill included a charge of Rs. 68 for the caller tune.

If I had subscribed to the caller tune on a monthly basis, it would have cost Rs. 30 per month. Instead, due to the weekly subscription, I was charged Rs. 68. This included Rs. 10 per week for the caller tune and an additional Rs. 7 per week for an automatic SMS that renewed the service. I never sent that SMS, yet I was charged for it. Although Rs. 68 wasn’t a huge amount, I was frustrated by what felt like deceitful billing practices.

I visited their office to unsubscribe from the service, but the representative directed me to call a specific number. I asked if she could unsubscribe me using her office computer, but she insisted that only a call could handle this. When I called the number, I faced another issue. Initially, the automated system had spoken to me in Hindi, but when I tried to unsubscribe, it was only available in English, with no language option.

The automated system used a strong American accent, which was difficult to understand, even though I am familiar with American accents. The speech was fast and unclear. After listening multiple times, I managed to unsubscribe from the caller tune service. However, I wonder how people who don’t speak English or struggle with foreign accents cope with such situations. Are they left paying Rs. 68 per month without realizing it? It’s frustrating how corporations seem to exploit every opportunity to increase their profits.

Stupid Coca-Cola manager

While working on a project related to Coca-Cola, we were passing by the Coke plant in Mehndiganj, Varanasi when we noticed a house right next to it. My researcher friend was keen on interviewing someone nearby, so she asked me to find people who might agree to an interview. As I got out of the taxi in front of the Coke plant, I noticed a few security guards at the plant gate. They observed me and then went inside the plant, though I initially didn’t think much of it.

I found an elderly man in the house who was willing to be interviewed, as he was facing significant difficulties. I called my friend, and as she approached, I saw the same security guards watching us from the roof of the plant. When they saw the white girl coming towards me, they quickly descended from the roof. I assumed they were simply curious about our activities. A few minutes later, a well-dressed man arrived with several security guards. He introduced himself as a regional manager from Amar Ujala, a leading Indian newspaper, and claimed to be researching the Coke issue for an upcoming article.

He showed me an ID card issued by Amar Ujala, which confirmed his affiliation. He expressed interest in collaborating with my friend and was thrilled to find another researcher working on the same topic. They exchanged contact details. Meanwhile, the interviewee was vocal about his grievances with Coca-Cola. He claimed that he had been a landlord before Coke’s arrival but had struggled to grow enough crops since the company’s operations began. The Amar Ujala representative, however, argued that Coke provided many local jobs, a point the interviewee disputed.

The representative then gave the interviewee a written note, advising him to take it to the Coke manager to help his unemployed son find a job, claiming the manager was his good friend. The interviewee was hopeful that this would secure employment for his son. After the interview, we left, and I contacted Mr. Nandlal Master to update him. To my shock, Mr. Nandlal Master revealed that the Amar Ujala representative was actually Coca-Cola’s area manager, Mr. Amit Sinha. He had previously worked for Amar Ujala but left a few months ago to join Coke. The ID card he showed was from his time at Amar Ujala, which he had not returned.

Later that evening, Mr. Sinha called my friend, asking to meet her the next day. He called again that night, and his behavior became increasingly inappropriate. He suggested she stay with him at his place, which she declined, preferring to meet in a public setting. Despite her refusal, he persisted with suggestive comments and invitations. When she mentioned she was married, he rudely suggested that her husband wouldn’t know, which prompted her to angrily hang up the phone. She was deeply disturbed by this encounter, an unexpected behavior from a Coca-Cola manager.

The incident led to significant pressure from everyone involved to lodge a formal complaint. My friend was reluctant due to concerns about her privacy and the potential for public exposure. Mr. Nandlal Master also reached out to Amar Ujala, who were also interested in pursuing a case against Mr. Sinha for misusing their name but needed a written complaint from my friend, which she was unwilling to provide. A few days later, we visited the Coke plant with special permission from Coke US. I confirmed Mr. Sinha’s employment with Coke, and the company made efforts to appease my friend, showing her their nearby rainwater harvesting sites.

However, these sites were not close to the plant, the nearest being about 8 kilometers away. In the days that followed, Mr. Sinha attempted to settle the issue by offering money through Mr. Nandlal Master, which was firmly rejected. The situation continued for over 15 days, with persistent pressure on me to convince my friend to file a complaint, but she refused. Eventually, she left India, hoping that Mr. Sinha would be held accountable in the future, although he remains Coca-Cola’s area manager to this day.

For privacy reasons, I have not disclosed her name in any related posts.