Category Archives: Corruption

Stupid Coca-Cola manager

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While working on a project related to Coca-Cola, we were passing by the Coke plant in Mehndiganj, Varanasi when we noticed a house right next to it. My researcher friend was keen on interviewing someone nearby, so she asked me to find people who might agree to an interview. As I got out of the taxi in front of the Coke plant, I noticed a few security guards at the plant gate. They observed me and then went inside the plant, though I initially didn’t think much of it.

I found an elderly man in the house who was willing to be interviewed, as he was facing significant difficulties. I called my friend, and as she approached, I saw the same security guards watching us from the roof of the plant. When they saw the white girl coming towards me, they quickly descended from the roof. I assumed they were simply curious about our activities. A few minutes later, a well-dressed man arrived with several security guards. He introduced himself as a regional manager from Amar Ujala, a leading Indian newspaper, and claimed to be researching the Coke issue for an upcoming article.

He showed me an ID card issued by Amar Ujala, which confirmed his affiliation. He expressed interest in collaborating with my friend and was thrilled to find another researcher working on the same topic. They exchanged contact details. Meanwhile, the interviewee was vocal about his grievances with Coca-Cola. He claimed that he had been a landlord before Coke’s arrival but had struggled to grow enough crops since the company’s operations began. The Amar Ujala representative, however, argued that Coke provided many local jobs, a point the interviewee disputed.

The representative then gave the interviewee a written note, advising him to take it to the Coke manager to help his unemployed son find a job, claiming the manager was his good friend. The interviewee was hopeful that this would secure employment for his son. After the interview, we left, and I contacted Mr. Nandlal Master to update him. To my shock, Mr. Nandlal Master revealed that the Amar Ujala representative was actually Coca-Cola’s area manager, Mr. Amit Sinha. He had previously worked for Amar Ujala but left a few months ago to join Coke. The ID card he showed was from his time at Amar Ujala, which he had not returned.

Later that evening, Mr. Sinha called my friend, asking to meet her the next day. He called again that night, and his behavior became increasingly inappropriate. He suggested she stay with him at his place, which she declined, preferring to meet in a public setting. Despite her refusal, he persisted with suggestive comments and invitations. When she mentioned she was married, he rudely suggested that her husband wouldn’t know, which prompted her to angrily hang up the phone. She was deeply disturbed by this encounter, an unexpected behavior from a Coca-Cola manager.

The incident led to significant pressure from everyone involved to lodge a formal complaint. My friend was reluctant due to concerns about her privacy and the potential for public exposure. Mr. Nandlal Master also reached out to Amar Ujala, who were also interested in pursuing a case against Mr. Sinha for misusing their name but needed a written complaint from my friend, which she was unwilling to provide. A few days later, we visited the Coke plant with special permission from Coke US. I confirmed Mr. Sinha’s employment with Coke, and the company made efforts to appease my friend, showing her their nearby rainwater harvesting sites.

However, these sites were not close to the plant, the nearest being about 8 kilometers away. In the days that followed, Mr. Sinha attempted to settle the issue by offering money through Mr. Nandlal Master, which was firmly rejected. The situation continued for over 15 days, with persistent pressure on me to convince my friend to file a complaint, but she refused. Eventually, she left India, hoping that Mr. Sinha would be held accountable in the future, although he remains Coca-Cola’s area manager to this day.

For privacy reasons, I have not disclosed her name in any related posts.

Pollution in Ganga

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I started writing this post after hearing a news report on India TV news channel about the alarming prediction that the Ganga could dry up within the next 30 years. It leaves me wondering what is happening to us as a nation. Are we simply waiting for this vital river to become a relic of the past? The Ganga holds immense sacred significance for Hindus and world in general. Only someone deeply devoted to this river can truly understand its spiritual importance, and even then, words may fall short. Every day, more than 50,000 people bathe in the Ganga in Varanasi.

Pilgrims from all over India come to Varanasi to take a sacred dip. Yet, the water that was once revered for its purity is now severely polluted. While the Ganga remains sacred in a spiritual sense, the quality of its water has deteriorated significantly. My own mother, a deeply religious woman, has stopped bathing in the river. She still visits the Ganga and touches its waters, but she no longer drinks it. Hindus traditionally use Ganga water to bathe their deities, believing it to be the purest water on earth, but my mother has even stopped bringing Ganga water to our home temple.

When I discuss this issue with others, the common response is that the government and certain NGOs, tasked with water purification programs, are to blame for the Ganga’s current state. I frequently walk along the ghats of Varanasi and watch people bathing in the river. While I have also bathed in the Ganga, I can no longer bring myself to do so. The water is now murky and black. As a tour guide, I often take foreigners on boat rides. At Shivala Ghat, one can observe a small sewage discharge, with the water near it thick and foamy.

Shivala Ghat is not the only location where sewage mixes with the river. There are more than seven major discharge points and countless smaller ones. We have the resources and technology to clean this river—not only the Ganga but all our rivers. We are investing heavily in projects like the Commonwealth Games, infrastructure development, and special economic zones. We have modern subways and advanced facilities. Cleaning the Ganga should not be beyond our capability. Yet, it seems we are falling short. I am left questioning what our government is doing and why this critical issue remains unresolved.

Entrance Exam for Tour Guide Training Program

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India is set to host the Commonwealth Games in 2010, and the Indian government aims to prepare 1,000 tour guides for the event. I applied for a tour guide license for North India last November. The process involved a written exam, an interview (if I passed the exam), and, if successful, a three-month training program that included classes and a tour of monuments with a professor. The exam, initially scheduled for February, was delayed by nearly nine months. After this lengthy wait, I finally received my admit card. However, there was a new complication.

The admit card came with a letter instructing me to submit a domicile certificate issued by a court in Gwalior within a week—a nearly impossible task since obtaining such a certificate usually takes longer. I contacted the tourism office, which claimed the delay was due to the postage department’s inefficiency. They said the letter had been sent a month prior but was delayed in delivery. My attempts to resolve the issue with my advocate were hampered by a strike of advocates in Benares. Despite my best efforts, it seemed increasingly likely that I would miss the exam.

Desperate, I reached out to a friend of my brother, who was already undergoing training at the institute where I was supposed to submit my documents. He informed me that bringing alternative residential proof, such as a passport, might be acceptable. The government had anticipated fewer than 20,000 applicants but ended up with over 50,000, leading them to issue the domicile requirement to reduce the number of candidates. Despite this, the institute insisted on the domicile certificate.

Determined, I traveled to Gwalior with the necessary documents and a newspaper clipping about the advocate strike. Upon arriving and meeting my brother’s friend, we went to the institute. Initially, they refused to accept my documents, but after significant negotiation, they agreed to accept my ration card, voter ID, and driving license as substitutes. With the documentation issue resolved, I returned to Delhi to wait for the exam. On the day of the exam, which was held in Delhi, I went with my brother’s wife, who had also applied.

I was relieved to see my name on the list of applicants. The exam turned out to be much easier than I had anticipated. I had expected a challenging test, but the questions were straightforward. To my surprise, I even saw a few students asking others for answers during the exam.

London Law Researcher studies Coca-Cola in Mehdiganj

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I worked with a law researcher from the University of London as both an assistant and translator. He was interested in the legal aspects of the Coca-Cola issue. Having lived in India for over a year, he knew some Hindi, but not well enough to conduct interviews on his own. He is the president of an NGO called Glocality International, which has offices in London and New Delhi. I worked with him for three days in Varanasi.

Tyler was also involved in some high-profile international law cases. For instance, he and a colleague had sued seven Chinese ministers, including the President and Prime Minister, for the deaths of over a million people in Tibet. He explained that the case was registered in Spain because no other country was willing to accept a case against the Chinese government in their courts.

During our time together, we interviewed numerous villagers, Nandlal Master, and several government officials, including the Regional Pollution Control Officer, Ground Water Authority officials, and District Village Committee officers. Tyler was particularly impressed with how Nandlal and his team were leading their movement. Given that Tyler had only three days and wanted to maximize his interviews, we spent one night at Lok Samiti’s office to speak with Nandlal and his colleagues.

We encountered difficulties with the Regional Pollution Control Officer, who believed his English was sufficient to communicate with Tyler, despite Tyler’s advance notice that I would be assisting. The officer often misunderstood Tyler’s questions but remained overly confident in his responses, attempting to obscure the issues. Tyler was determined to gather as much information as possible.

The situation escalated when Tyler used a voice recorder without informing the officer, leading to a heated exchange. The officer, upon discovering the recording, became hostile and threatened us with police intervention. Tyler responded by stating that he would sue the Pollution Control Department in the Supreme Court of India for corruption related to the Coca-Cola issue. He warned that if the Supreme Court confirmed the corruption, the officers could face jail time, which only intensified the officer’s anger.

Eventually, we left the office, laughing about the tense encounter with the irate officer. It was quite amusing to see a PCS officer so angry but unable to act against us. In contrast, the District Village Committee Officer was very engaged and eager to discuss the Coca-Cola issue. He shared extensive information about the situation and the role of Village Committees, and he promised to provide all necessary documents and support. He was the first government official I had met who seemed genuinely interested in talking to people, possibly due to his interest in conversing with a foreigner.